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May 17, 2007


David Barrie

I have just returned from south-west China where a group of us carried out surveys of citizens in three neighborhoods in the city of Chongqing.

In the survey, we asked people some simple questions, including "Has there been an event that has changed your life?" and "What's your greatest worry just now?".

The response was fantastic, yielding useful insight in to a transitional economy with important, un-expressed issues.

Surveys are a useful tool. But they do not need to be specifically focussed on a single issue of public service or management. They can be used to ask simple questions that establish a principle of personal expression.


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